I need to put this out just in case there is any other poor sod out there suffering like I have been for the past two days. Here are two problems with this model and how to fix them.
Bit of a heat wave in dear old blighty at the moment so not the pest time to have a problem with your fridge freezer.
This is an “American (or US) style” fridge freezer. I have to say apart from these two problems I this has been one of the most practical fridge freezers I have ever had.
1st problem was a rapid ticking noise that gradually got louder over two days and stopped. When it stopped so did all the cooling in the fridge (freezer was unaffected). This turned out to be a fan that had gradually become encased in ice generated by the anti frost system. An engineer came and I watch what he did (nonchalantly). This was 11 months after I got it so was done under warranty. A search of the internet showed this to be a common problem (a design fault!). When a further 14 months past it occurred again I repaired it myself.
Switch the thing off and disconnect the plug – for safety. Take out the coolzone tray and shelves plus the salad trays. A few obvious screws will allow removal of the coolzone controls (unplugging a multiway cable) and it should come out easy – If anything is difficult to remove DON’T FORCE IT you’ve probably missed a screw or connector. At the back is a drain hole in the cover which may be filled with ice. The lower half of the fridge at the back is a separate cover with a few screws to remove it and reveal the iced up fan. Defrost the fan – hair dryer or hot water. You could reassemble it again but before I did I slightly increased the size of the drain hole at the bottom and I used a quality car wax. This way I hoped that water would form into droplets and run away more efficiently. Another 13 months and no repeat except….
2nd problem… While fitting a new light switch I touched the earth and negative together. Although switched off at the fuse box this tripped the residual current circuit breaker (RCCB) RCCB is a device in some fuse boxes to prevent electrocution – same as used on many mains powered electrical garden tools. This switched off the power supply to the whole house. When I reset the RCCB the fridge lights came on and the air circulation fan was funning but the compressors for the fridge and freezer were not. The digital display was blank apart from one flashing segment. – this was Saturday 18:10 nowhere was open. Search of the internet for problems through up nothing. Monday morning straight on to Samsung help desk (If you want to register on line you have to use IE – it doesn’t work with Firefox). They initially said I need their local agent to come out. However 5 hours later and the line was constantly engaged. I tried several local repair services, all too busy to give me a date/time. I went back and this time (using IE) I registered the problem online. – The reply was I might need a reset and to call customer service. Customer service said that all I needed to do to reset system was to hole the top left (Power Freeze) and top right (Power Cool) in for 8 seconds. Low and behold it worked…
The manual doesn’t mention it and by the way the manual has a number DA99-00494V, this number is the part number for the manual not the model number… On mine the model number is on the left hand side. And another “by the way” on the back is the circuit diagram.
Given my problems with Zanussi (see earlier blog) this was barely a problem at all.
Monday 6 July 2009
Friday 3 July 2009
Merchants
A quick note as preparing for an exam and my daughter gets married in a week, but I just had to push this out there.
As the world’s attention wander’s to Afghanistan, unemployment, the cost of fuel, the falling house prices, empty shops on the high street, MP’s expenses (by the way they should be done for fraud, just like anyone else would have been) and climate warming, we seem to be forgetting what kicked this all off. It was the Bankers and their greed. The bean counters that demand growth because that is what the spreadsheets said.
I should probably explain for those that don’t know cockney rhyming slang that Merchant is short for Merchant Banker which rhymes with Wanker
Merchant: “We must increase our loan business.”
Reason: “But everyone out there has got as much debt as they can handle”
Merchant: “Send them more info to get the to borrow more”
Reason: “But they won’t be able to pay it back”
Merchant: “Interesting! Are there any others that we could lend to that won’t be able to pay back?”
Reason: “Why would you want to do that?”
Merchant: “Because we’ll be able to hit our growth targets, and collect a big fat bonus”
Reason: “That’s madness”
Merchant: “It’s good innovative business strategy”
Well they are at it again paying themselves massive salaries and bonuses, even those that are majority owned by governments, where you would expect some restraint. Why?
They have sold the “fear factor”. They have somehow convinced there masters that this is the going rate. They are good people and if we don’t pay them this much they’ll leave to work somewhere else.
The reaction should be to show them the door, not bow down and give in. Anyone that has managed a team for any length of time will know, if someone thinks they are so important to the team that you cannot afford to lose them and they leverage that to get their own way, if you give in you’ve handed leadership of that team over, because they will be back asking for more and more. Eventually they'll leave anyway. By that time the rest of the team will have lost all respect in you as a leader too!
These people have destroyed other people’s lives and because they did it with a balance sheet and not napalm it seems to be OK. We should take note of the French Revolution and guillotine these latter-day aristocracy that act as if they are above the law.
They really have go off lightly and I can’t figure out why. I probably have the wrong spreadsheet!
I feel better now. Back to the exam revision.
As the world’s attention wander’s to Afghanistan, unemployment, the cost of fuel, the falling house prices, empty shops on the high street, MP’s expenses (by the way they should be done for fraud, just like anyone else would have been) and climate warming, we seem to be forgetting what kicked this all off. It was the Bankers and their greed. The bean counters that demand growth because that is what the spreadsheets said.
I should probably explain for those that don’t know cockney rhyming slang that Merchant is short for Merchant Banker which rhymes with Wanker
Merchant: “We must increase our loan business.”
Reason: “But everyone out there has got as much debt as they can handle”
Merchant: “Send them more info to get the to borrow more”
Reason: “But they won’t be able to pay it back”
Merchant: “Interesting! Are there any others that we could lend to that won’t be able to pay back?”
Reason: “Why would you want to do that?”
Merchant: “Because we’ll be able to hit our growth targets, and collect a big fat bonus”
Reason: “That’s madness”
Merchant: “It’s good innovative business strategy”
Well they are at it again paying themselves massive salaries and bonuses, even those that are majority owned by governments, where you would expect some restraint. Why?
They have sold the “fear factor”. They have somehow convinced there masters that this is the going rate. They are good people and if we don’t pay them this much they’ll leave to work somewhere else.
The reaction should be to show them the door, not bow down and give in. Anyone that has managed a team for any length of time will know, if someone thinks they are so important to the team that you cannot afford to lose them and they leverage that to get their own way, if you give in you’ve handed leadership of that team over, because they will be back asking for more and more. Eventually they'll leave anyway. By that time the rest of the team will have lost all respect in you as a leader too!
These people have destroyed other people’s lives and because they did it with a balance sheet and not napalm it seems to be OK. We should take note of the French Revolution and guillotine these latter-day aristocracy that act as if they are above the law.
They really have go off lightly and I can’t figure out why. I probably have the wrong spreadsheet!
I feel better now. Back to the exam revision.
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